POLICY POLICY

We are aware that you put your trust in us. We see it as our responsibility to protect your privacy. On this page we will let you know what information we collect and why we collect it.

This privacy policy applies to all personal data collected as a result of the operations of Aurora Health & Wellness. You should be aware that Aurora Health & Wellness is not responsible for the privacy policies of other sites and sources. By using this website or doing business with us you indicate your acceptance of the privacy policy. Aurora Health & Wellness respects the privacy of all its customers and users of its site and ensures that the personal information you provide is treated confidentially.

TRANSPARENCY & SAFETY

We clearly explain how we collect your information and what we use it for. We will only use your information for business purposes and will not share your information with third parties for their marketing purposes.

COLLECTED INFORMATION

Depending on the reason we have contact with each other, we may process the following personal data about you:

• name and address details
• email address
• phone number
• date of birth/age
• gender
• login details
• profile name/screen name
• IBAN
• technical measurement data of equipment, such as IP address, MAC address, identifiers in cookies and your surfing behaviour on our websites information that you enter yourself in an open field, such as a message in the contact form.

USE OF COLLECTED INFORMATION

The purpose of the personal data is to enable Aurora Health & Wellness to carry out its usual business operations. The data is stored on secure servers.

COMMUNICATION

When you send email or other messages to us, we may retain those messages. Sometimes we will ask you for your personal information relevant to the situation in question. This enables us to process your questions and answer your requests.

PURPOSE

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

THIRD PARTIES

In some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your information. In a number of cases we make use of external parties. In that case, it may happen that we share your personal data with these parties. Most external parties support us in providing the products or services you request. In some cases it may involve additional services, such as facilitating marketing activities. When providing external services, we make use of external parties who support us in this respect. Think of the financial processing of payments; for this we use a payment provider. We also make clear agreements with these external parties about the use of your personal data.

CONTROL

We offer all visitors:

• the opportunity to view, change, or delete any personal information provided to us at that time
• the opportunity to modify / unsubscribe from any applicable service newsletter

COOKIES

We collect data for research purposes in order to gain a better understanding of our customers so that we can tailor our services accordingly. This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to the druggist’s own secure servers. We use this information to track how you use the website, to compile reports on website activity and to provide other services related to website activity and internet usage.

By default, most browsers are set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

CHANGES

This privacy statement is geared to the use of and possibilities on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.

QUESTIONS & FEEDBACK

We regularly check our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us:

Aurora Health & Wellness
Annastraat 9
2611VV Delft
The Netherlands
info@aurorawellness.eu